When you use Khela Ghor, we collect certain information — but this page clearly explains why we collect it, how we keep it safe, and what rights you have. No hidden clauses.
By using Khela Ghor, you are agreeing to this Privacy Policy. This is part of our Terms & Conditions works in conjunction with this. Reading both together will give you the full picture.
Khela Ghor (khelaghor.world) believes your personal information belongs to you. We do not monetize it, sell it, or use it for anything unnecessary. This privacy policy has one purpose — to clearly explain what we do with your information.
This policy applies to all services, websites, and mobile applications of Khela Ghor. We follow international data protection standards and place the highest priority on the interests of our Bangladeshi users.
When using an online betting platform in today's digital world, questions about data privacy are only natural. Khela Ghor is committed to answering those questions directly.
Khela Ghor only collects what is strictly necessary. We have three sources of data collection:
| Data Type | Why It's Collected |
|---|---|
| Name & Mobile Number | For Account Registration & Communication |
| Date of Birth | To verify age (18+) |
| National ID / Passport | For KYC Verification & Fraud Prevention |
| Payment Information (Mobile Banking Number) | To Complete Financial Transactions |
| Email Address (Optional) | To Send Important Notifications |
For identity verification purposes, a connection with Bangladesh's national identity verification system may occasionally be used. This information is only used for verification and is not retained.
Collected information is used solely for the purposes listed below — nothing more:
Handling registration, login, password resets, and account security.
Processing all financial transactions related to deposits, withdrawals, and bonuses.
Detecting suspicious activity and keeping your account secure.
To resolve your issues and keep communication open.
Analyzing usage patterns to improve the platform.
Security updates, policy changes, and account-related notifications.
We obtain your consent before sending any marketing or promotional messages. If consent has not been given, no promotional messages will be sent. You can unsubscribe at any time.
Khela Ghor uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the site.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Sessions, Security | When the Session Ends |
| Performance Cookies | Page Load Speed Improvement | 30 Days |
| Preference Cookies | Remembering your language and theme settings | 1 Year |
| Analytics Cookies | Understanding Usage Patterns | 6 Months |
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the platform to stop working.
Khela Ghor never sells your personal information. However, data may be shared in the following limited circumstances:
Information is shared with payment providers such as bKash and Nagad only to the extent necessary to process transactions. These providers maintain their own strict privacy policies.
We work with a licensed identity verification service for KYC checks. This information is used solely for verification purposes.
We are legally required to disclose information when mandated by court order, government investigation, or legal process. Where possible, you will be notified in advance.
What We Never Do: Selling data to advertisers, profiling based on personal information, or sharing with unrelated third parties.
Khela Ghor uses multiple layers of security to protect your data. This isn't an empty promise — here's what we actually do:
All data transfers take place over encrypted channels — the same technology banks use.
Advanced firewalls block unauthorized access. 24/7 security monitoring.
OTP verification can be enabled at login. It's the most effective way to keep your account secure.
All data is stored in internationally certified data centers that meet global standards.
No Khela Ghor staff member will ever ask for your password. If anyone does, contact support immediately — it's a scam.
As a Khela Ghor user, you have the following rights over your personal data:
You can request to see what information we hold about you at any time.
You can request corrections if any of your information is inaccurate.
If you close your account, any data beyond what is legally required will be deleted.
In certain circumstances, you can request that the use of your data be restricted.
You may request a copy of your personal data to keep for your own records.
You can object to your data being used for marketing or profiling purposes.
To exercise these rights support@khelaghor.worldEmail us at. We typically respond within 7 business days.
We do not retain your information indefinitely. Once it is no longer needed, it is securely deleted.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 Years After Account Closure | Fraud Investigation |
| Login Logs | 1 Year | Security Audits |
| Cookie Data | 30 Days to 1 Year | User Experience |
| Support Chat History | 2 Years | Service Improvement |
Khela Ghor is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If a parent or guardian discovers that their minor child has created an account on Khela Ghor, please support@khelaghor.worldto contact us. We will close that account and delete all associated data.
Khela Ghor may update this privacy policy when needed. If significant changes are made:
Continued use of the platform after any changes means you accept the updated policy. We recommend checking this page from time to time.
For any privacy-related questions, requests, or complaints, please reach out through the channels below:
When submitting a privacy-related request, please include your registered mobile number so we can verify your identity quickly and assist you efficiently.
The Core Pillars of Our Privacy Protection
All your data is secured with 256-bit AES encryption — the same technology used by the world's leading banks.
Your personal information is never sold to advertisers or third parties — not under any circumstances, ever.
Our Privacy Policy is built with Bangladeshi users in mind — written in plain language, with clear terms.
We follow GDPR and international data protection standards. Your information is secured to a world-class level.
Control what information you share and what notifications you receive — all from your profile settings.
Third-party experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.
Questions We Get Asked the Most
Your data is protected and your rights are guaranteed at Khela Ghor. Join now and start betting on a platform you can trust.